Refund policy

Please note that EBike Oasis does accept returns for purchases made online but does not accept returns on ebike purchases made in-store. For in-store purchases, we offer store credit. We encourage all customers to carefully consider their selection, review product specifications thoroughly, and ask any questions they may have prior to completing their purchase. Our knowledgeable team is always available to provide detailed information, answer questions, and help you find the perfect e-bike to meet your needs. We believe this policy allows us to offer the best possible pricing and ensure the quality of our products.